Popular Articles
Managing Your Call Flow
To modify the call flow of an inbound number, please follow the below steps. 1. Click on Numbers in the left-hand menu. 2. Click on the number name to access the routing. 3. If the call flow is not showing, select Call Routing tab in the number ...
Using the Advanced Call Flow Builder
The Advanced Call Flow builder allows you to create complex routing configurations quickly and easily using our drag-and-drop interface. Getting Started To start building orupdating an advanced call flow, please follow the below steps: 1. Click on ...
Install the Business1300 tracking code with Google Tag Manager
The Business1300 tracking code needs to be installed on your site in order to start tracking online calls. The quickest and easiest way to install the Business1300 tracking code is using Goole Tag Manager. Getting your Business1300 tracking code You ...
Flow Designer (Overview)
This article will give your a brief overview of the Flow Designer, how to access it, as well as some information on general views and navigation. For more advanced information on creating Flows please click the "Creating Flows" tab. What is the Flow ...
Call Node (Single Answer Point)
The Platform Call node will form the basis for most if not all dial-plans you create, whilst starting off as a very basic node it can be put to further advanced use in more complex plans and this article will take you few a few examples of their use ...